Protect your business from VoIP fraud. Learn how to recognize the most common types and harden your phone system security.

Dell announced new AI and cybersecurity advancements at Microsoft Ignite, including APEX File Storage and Copilot services for Azure.

KerasHub is a new unified library for pretrained models fostering a more cohesive ecosystem for developers.

The season showcases new applications of Gemma, including a personal AI code assistant and projects for non-English tasks and business email processing.

NVIDIA reveals cutting-edge AI and supercomputing innovations at SC 2024, highlighting partnerships and new breakthroughs in HPC and AI-driven research.

Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call centers.

Google’s parent company has agreed to invest up to $2 billion in the AI startup and owns a 10% stake. Meanwhile, the Claude models are hosted with Google Cloud services.

This marks at least a £1.1 million increase over the previous year, and Britain's cyber chief says that AI is partly to blame.

Find out what remote access software is, how it works, and why you should consider it for you and your business.

Security-conscious Mac users may need more protection than their built-in tools provide. Learn about the extra features and functionality offered by the best free antivirus software providers for Mac in 2024.

Developers can now access and build with the latest Gemini models through the OpenAI Library and REST API. Update your code with three lines and get started.

With dozens of payroll services on the market, how can you tell which one is right for your business? We explain how to evaluate products so you can find the best payroll software for your needs.

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go.

Microsoft Ignite 2024 unveils groundbreaking AI, security, and Teams innovations, shaping the future of enterprise tech and digital transformation.

Here is a recap of what happened in the search forums today...

Learn how to prompt Gemini to produce content and calculations that you can export or copy to a Google Sheet.

Over a year and a half ago, Google told us they would be dropping the page experience report from Google Search Console in the "coming months." Well, it took many "coming months" for it to happen and now the page experience report is no longer available within Google Search Console.

Google has begun testing removing EU-based news publishers in Google News, Google Search, and Google Discover for 1% of users in Belgium, Croatia, Denmark, Greece, Italy, the Netherlands, Poland and Spain (not France). Google is doing this to provide data on the impact this will make for these publishers if this would be rolled out to 100% of users.

Google Ads has this newish "in store" and "online" tab sponsored ads interface for its search ads, where you can tab between nearby stores and online stores that have what you are searching for. Plus a newish list view of "near you" stores that have the products you want.

There are new reports that Google is showing more and more YouTube videos in Google Discover. There is also a new study that says YouTube is the most cited source in Google's AI Overviews. Is Google promoting its own video site way too often?